ORDERING AND RETURNS
If you are not satisfied with your purchase for any reason, you may return it within 14 days for an exchange or refund after Pre-approval. A $40 restocking fee will be applied for all phone returns. Special order items, like accessories, are not returnable unless defective. Shipping and handling charges are non-refundable.Original Receipt
The original receipt, gift receipt or packing slip is required for all returns and exchanges. If returning or exchanging an item in a WOW store, a valid photo ID is also required.Return & Exchange Period
14 days for all productsWorld O' Wireless reserves the right to deny any return or exchange.
Nonreturnable Items
- Labor, delivery and/or completed WOW support services
- Mind Changing
- Digital subscriptions or services
- Items that are damaged or abused
- Items that are missing accessories such as, cords and cables
- Printed or washed garments under any circumstances
- Etched or otherwise personalized items
Refund Method For online purchases: Refunds will be credited to the original credit card or PayPal account.
Returns Tracking When you return or exchange an item in-store, we require a valid photo ID. Some of the information from your ID will be stored in a secure database used to track returns and exchanges. Based on return/exchange patterns, some customers will be warned that subsequent returns and exchanges will not be eligible for returns or exchanges for 90 days.
